shipping & delivery
In Store Pickup
The lucia lighting store offers store pickup. Any order is eligible for in store pickup. When ordered with this option, we will send you an order confirmation as well as another email notifying you once your order is ready for pickup at our store located at 311 Western Ave, Lynn, MA 01904.
lucía lighting & design represents dozens of manufacturers. Lead times vary for each, depending on their location, the products currently they have in stock, and their manufacturing practices. Orders may ship as early as 2-3 business days, or may have lead times up to several weeks or months if they are coming in from overseas or are made to order. In general lead times are 4-6 weeks.
If your purchase or project is time sensitive, it is strongly suggested that you contact a store associate at 781-595-0026 to inquire about expedited shipping services.
lucía lighting & design strives to provide its customers with the most accurate information on product availability using the tools and resources made available by the manufacturers we represent. We strongly suggest that any professional services required to install your product(s) not be scheduled until your order has arrived and been inspected. lucía lighting & design is not responsible for any costs associated with shipment delays.
Orders of $500 or more qualify for free local delivery via our truck. Delivery for orders under $500 or greater than 25 miles from lucia are as follows:
- 0-25 miles from lucia (local delivery) is $25.00
- 26-50 miles from lucia is $95.00.
- 50 or more miles away requires a quote. Contact one of our customer service members for more information.
When you place an order at the lucia lighting store, after your order confirmation email, you will receive another email once your order has shipped. This will include a tracking number and an estimated delivery date. These vary due to carrier shipping practices, delivery location and the items you ordered.